Sales Workflow Automation for HoReCa

Learn how Teamvoy automated sales workflows, improved revenue forecasting, and connected business systems for a custom product manufacturer.

01. Our client

Our client is a modern, tech-savvy restaurant and wine bar, functioning also as a custom product manufacturer within the HoReCa sector. They heavily rely on data and technology to optimize daily operations and inform mid- and long-term strategic decisions.

Despite being ahead of the curve in terms of digital mindset, the client’s existing systems lacked integration, automation, and scalability—leading to time-consuming manual workflows that held back their growth.

02. Challenge

Before partnering with Teamvoy, the client faced several operational and analytical hurdles typical for businesses in the HoReCa industry:

No reliable model for revenue prediction
Manual handling of analytics, inventory, and accounting
Disconnected systems and tools across departments
High human error risk due to manual data entry
Lack of visibility, accountability, and real-time tracking

The client’s sales workflow—especially the quote generation and order approval process—took up to 7 days, creating friction in customer communication and internal operations.

Their goal: implement a restaurant business automation solution to streamline all operations, automate quotes and analytics, and ensure data-driven decision-making with real-time insights.

03. Solution

Teamvoy delivered a fully integrated, end-to-end custom product manufacturer software tailored specifically to HoReCa business processes. Key Components:

Quote Automation & Sales Workflow Automation

We engineered a quote automation module to instantly generate and approve customer quotes based on dynamic data, stock availability, and historical pricing. This reduced sales workflow cycles from 7 days to just 10 minutes, eliminating bottlenecks and boosting customer satisfaction.

Workflow Automation for HoReCa

A robust backend system was created to connect all business-critical components—POS, inventory, accounting, and customer communication—into a single automated pipeline.

AI-Powered Forecasting

We developed a custom AI/ML model using TensorFlow and PyTorch that:

Predicts revenue with 90-95% accuracy
Takes into account historical data, weather trends, and seasonal factors

Chatbot Integration

A multifunctional chatbot was introduced to monitor:

Real-time transactions
Storehouse updates
Financial alerts
Notifications for anomalies

This allowed management to stay informed without logging into multiple systems.

Google Docs Add-In

To empower non-technical staff, we integrated Google Docs with automated reporting features. Now, team members can refresh reports or access real-time data without needing developer support.

04. Results

The transformation led to measurable improvements in both operational efficiency and financial performance:

Metric	Before	After
Sales Workflow Duration	7 days	10 minutes
P&L and Cashflow Processing	3–5 days/month	<30 minutes/month
Revenue Prediction Accuracy	~60%	90–95%
Inventory Efficiency	Manual tracking	Automated, real-time

Additional benefits:

Reduced operational expenses
Improved inventory utilization and forecasting
Enhanced internal communication and decision-making speed

05. Info

Industry: HoReCa
Client: Custom Product Manufacturer
Case Study Categories: AI, Manufacturing
Services: AI & Data Science, End-to-end product development, Workflow automation, Poster API & Google Docs integration

Programming Languages: TypeScript, Python
AI & ML Frameworks: TensorFlow, PyTorch
Cloud & Integrations: Google Cloud Platform, Poster API, Telegram API, Google Docs Extension API