01. Our client
Our client is a modern, tech-savvy restaurant and wine bar, functioning also as a custom product manufacturer within the HoReCa sector. They heavily rely on data and technology to optimize daily operations and inform mid- and long-term strategic decisions.
Despite being ahead of the curve in terms of digital mindset, the client’s existing systems lacked integration, automation, and scalability—leading to time-consuming manual workflows that held back their growth.
02. Challenge
Before partnering with Teamvoy, the client faced several operational and analytical hurdles typical for businesses in the HoReCa industry:
- No reliable model for revenue prediction
- Manual handling of analytics, inventory, and accounting
- Disconnected systems and tools across departments
- High human error risk due to manual data entry
- Lack of visibility, accountability, and real-time tracking
The client’s sales workflow—especially the quote generation and order approval process—took up to 7 days, creating friction in customer communication and internal operations.
Their goal: implement a restaurant business automation solution to streamline all operations, automate quotes and analytics, and ensure data-driven decision-making with real-time insights.
03. Solution
Teamvoy delivered a fully integrated, end-to-end custom product manufacturer software tailored specifically to HoReCa business processes. Key Components:
Quote Automation & Sales Workflow Automation
We engineered a quote automation module to instantly generate and approve customer quotes based on dynamic data, stock availability, and historical pricing. This reduced sales workflow cycles from 7 days to just 10 minutes, eliminating bottlenecks and boosting customer satisfaction.
Workflow Automation for HoReCa
A robust backend system was created to connect all business-critical components—POS, inventory, accounting, and customer communication—into a single automated pipeline.
AI-Powered Forecasting
We developed a custom AI/ML model using TensorFlow and PyTorch that:
- Predicts revenue with 90-95% accuracy
- Takes into account historical data, weather trends, and seasonal factors
Chatbot Integration
A multifunctional chatbot was introduced to monitor:
- Real-time transactions
- Storehouse updates
- Financial alerts
- Notifications for anomalies
This allowed management to stay informed without logging into multiple systems.
Google Docs Add-In
To empower non-technical staff, we integrated Google Docs with automated reporting features. Now, team members can refresh reports or access real-time data without needing developer support.
05. Info
Industry: HoReCa
Client: Custom Product Manufacturer
Case Study Categories: AI, Manufacturing
Services: AI & Data Science, End-to-end product development, Workflow automation, Poster API & Google Docs integration
Programming Languages: TypeScript, Python
AI & ML Frameworks: TensorFlow, PyTorch
Cloud & Integrations: Google Cloud Platform, Poster API, Telegram API, Google Docs Extension API
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